Privacy Policy – Asset Holiday Homes LLC
Last Updated: December 2025
Asset Holiday Homes LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, services, and holiday home rental platforms in the UAE.
1. Information We Collect
1.1 Personal Information
We may collect the following personal details:
- Full name
- Email address
- Phone number
- Passport/Emirates ID copies (when required by UAE regulations)
- Payment and billing information
- Booking details and preferences
1.2 Automatically Collected Data
Includes:
- IP address
- Browser type and device information
- Cookies and usage data
- Website interaction analytics
1.3 Property Owner Information
For homeowners using our management services:
- Property details
- Ownership documents
- Banking details (for payouts)
2. How We Use Your Information
We use the collected information to:
- Process reservations and manage bookings
- Verify guest identity as per UAE legal requirements
- Manage and maintain properties
- Provide customer support
- Improve website performance and user experience
- Send booking confirmations, invoices, and updates
- Fulfill legal obligations
3. Sharing of Information
We may share your information with:
- UAE authorities when required by law (Dubai Tourism, Police, DCT, etc.)
- Payment gateways and financial institutions
- Property owners (for booking-related requirements)
- Technology providers (booking systems, CRM, analytics tools)
We do not sell or trade your personal information to third parties.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance browsing experience
- Track website performance
- Maintain user sessions
You may disable cookies through your browser settings, but some features may not work properly.
5. Data Security
We implement strict security measures to protect your data against:
- Unauthorized access
- Loss or destruction
- Misuse
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only as long as necessary for:
- Legal and regulatory requirements
- Booking and operational purposes
- Owner and guest communications
7. Your Rights
You may request to:
- Access your personal data
- Update or correct your details
- Request deletion (unless restricted by UAE law)
- Opt out of marketing communications
Contact us at info@assetholidayhomes.com for any requests.
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updated versions will be posted on this page.
10. Contact Us
Asset Holiday Homes LLC
Dubai, United Arab Emirates
Email: info@assetholidayhomes.com
Phone: +971 524563366